Reposting dress if buyer wants a refund

Hi there, is it possible to bring back an old ad if the buyer requests a refund? The ad needs to be reposted as it disappeared once the transaction went through Paypal "Buy Now" feature. I think it is fair to offer buyers refunds if they are not happy, however it does take a toll on the seller to pay the upload fee each time :(

Look forward to any feedback from other users or Stillwhite

2 Responses

Hi Rose, Yes of course! just email our customer support team and they will re-enable your listing for you.

Thank you!

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I was lucky to sell my dress and then lucky that Still White/Paypal helped me when the buyer I think mistakenly disputed the delivery. Thank you for your quick response, it really helped with a scary situation!
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seller
Jennifer, West Hollywood
1 week ago
A great platform to sell at ease to anyone from around the world.
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seller
Tammy, Safety Bay
1 week ago
Good news, Stillwhite is available in your country. Switch to www.stillwhite.co.uk