Reposting dress if buyer wants a refund

Hi there, is it possible to bring back an old ad if the buyer requests a refund? The ad needs to be reposted as it disappeared once the transaction went through Paypal "Buy Now" feature. I think it is fair to offer buyers refunds if they are not happy, however it does take a toll on the seller to pay the upload fee each time :(

Look forward to any feedback from other users or Stillwhite

2 Responses

Hi Rose, Yes of course! just email our customer support team and they will re-enable your listing for you.

Thank you!

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What a fabulous site! Gorgeous dresses and so easy to use!
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buyer
Jennifer, Melbourne
2 weeks ago
It is great that the dress is listed until sold. The stats and information regarding how many people viewed the dress was useful. Communication between potential buyers was simple and easy.
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seller
Jessica, Pennant Hills
1 day ago
Good news, Stillwhite is available in your country. Switch to www.stillwhite.co.uk