Cover Picture Missing

Hi there

I listed my dress and when payment was complete the pictures disappeared. I reloaded the pictures, but now the pictures do not appear until you go into my listing. It looks like there are no pictures in my listing. I only have a short timeframe when I will be in featured listings and I really want to see the cover picture showing. Please can you advise how to do this? Is there an error with the site at the moment?


2 Responses

Hey Katie, Thanks for your message. Our IT team have had a look into your account and your listing has been updated and re-saved. Your cover photo is visible now for potential buyers to see.

Thanks so much Joanna! I wasn't expecting such a speedy response. That is great! :)

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Fari, Waterlooville
5 days ago
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1 week ago
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