I am trying to make a purchase, and having some issues. I am able to click on the "Buy Now" button and fill out my information. However, it continually is not allowing me to continue past this. I have spoken with my bank, who say this is not the issue, but that it is PayPal.
So, I spoke with them, and they said they can't authorize such a large payment since I have not used PayPal in the past. Is there another way to purchase this dress and still have the same protection that PayPal offers? I am in the US and am purchasing a dress from New Zealand, so I need to make sure that I am protected.
If Paypal is not an option, you may investigate using: www.escrow.com
For more information on their protection policies please visit their website.
Please note that Stillwhite's service is not integrated with www.escrow.com
I have tried EVERYTHING, and it is not working. Ive emailed StillWhite and spoke on the phone several times with PayPal, and it just isn't letting me do anything. I even called my bank and they said there is no problem on their end. So if you can figure this out, let me know! lol
Will do, I am having the same exact issue with a New Zealand merchant! We stayed on the phone with PayPal for 2 hours almost. A PayPal manager suggested we try again in 24 hours. Trying it multiple times has heightened the security, so maybe tomorrow!
I have tried that multiple times. I've tried using different card numbers, different devices, checking out through a friend's PayPal, through mine, as a guest. It's so frustrating. Like why let us use PayPal if it is going to flag large transactions? Most dresses on this site are over 1500
Hi Elizabeth, Stillwhite integrates with Paypal due to their Protection policies, it is the safest way to purchase and sell online worldwide. www.stillwhite.co.uk/guarantee
As Stillwhite does not take any commissions from sales all payment problems that may arise while using Paypal are issues within Paypal's system.
Contacting Paypal directly in regards to your own account with them is the best way going forward into finding out why payment may not be going through or being received, as sometimes Paypal just need some additional steps for verification of your account connecting either with your bank account or credit card.
Chelsea,buyerGreat process, very easy to communicate with sellers and a easy to use interface. Can't wait to wear my new dress!More
2 weeks ago
Meghan, BarrebuyerMy experience using Stillwhite to find the perfect wedding dress was un-matched by any other websites or even my in store experiences. I just knew that I would be able to find exactly what I wanted in a wedding gown and I did using this site! I cannot wait to receive my dress for our special day!More
2 weeks ago